It's been over 2 weeks/2months, and my package hasn't shown up, what should I do?

Send us an email with your order number and “missing package” in the subject line, and we will see what we can find out. Also, reach out to your local…

It's been over 2 weeks/2months, and my package hasn't shown up, what should I do?

Send us an email with your order number and “missing package” in the subject line, and we will see what we can find out. Also, reach out to your local post office or your mail carrier - we have found that this is often the quickest method to resolve a delivery issue. If the package is indeed lost, we can work on filing a claim and getting you the parts you need.