If you are looking for a used or vintage keyboard, our inventory is always changing, so we suggest you check our site regularly.
Check that part on our site - unless it says it is non-returnable (most electronic parts), you can return it. [Hint: On the upper right of syntaur.com, simply fill in the search box that says ‘Syntaur part number’, and it will take you straight to the page for that part.]
For customers outside of the United States, please be aware that as of August 29, 2025, every parcel shipped to the US will be subject to tariffs, and based on the country the parcel is shipped from, the tariff could be a minimum of $80 to $200. Because of this situation, postal systems in many countries are no longer accepting packages bound for the US. Hopefully, this will be resolved soon, but for now, please know that you may not be able to ship an incorrectly-ordered item back to us.
Alternatively, you’ll be prompted to make an account when you place an order. Fill out the form provided, then click the blue “Sign Up” button and you’re good to go!
If you don’t know what email your account used, reach out to our customer service team and we’ll be able to help you!
No, we are not a repair facility. While we do our own in-house tech work, we don't have the manpower to take on outside repairs. But we do have a listing here of service centers.