Repairs — Frequently Asked Questions
Answers to common questions about Repairs at Syntaur — 3 questions covering orders, parts and support.
My synth is doing [insert problem here]—can you tell me what's wrong?
No, there are too many variables to know what's wrong with a keyboard without opening and testing it. Our customer service folks are not techs, and our techs are already overworked and not available for outside consultations.
I want to get in contact with a technician, how do I do that?
Check out our forum! Not only are our techs there often, but there are plenty others as well - and other synth nerds too!
Can you repair my keyboard?
No, we are not a repair facility. While we do our own in-house tech work, we don't have the manpower to take on outside repairs. But we do have a listing here of service centers.